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IP Telephony..

"Many in the communications industry will use IP Telephony and VoIP synonymously. Clinical definitions will tell you that VoIP is nothing more than the use of a protocol to deliver a conversation. IDeACOM Networks differs dramatically in how we use the terms."

We describe IP Telephony as the valuable experience of communicating effectively, reliably, and with quality utilizing the same TCP/IP protocol that enables the Internet. With IP Telephony, VoIP is exploited and is given the user friendly features and productivity enhancing aspects of business communications applications as well as the network management tools that make it an assured enterprise-wide asset.

Working with you and your staff to identify business requirements and processes, IDeACOM Networks’ consultants will employ a best of class, multi-vendor approach to your needs.  Our professionals are experienced in implementing technology from industry leaders: Avaya, ShoreTel, Tadiran America, Vodavi and Polycom.  Our knowledge, coupled with advanced technology allows IDeACOM to deploy solutions integrating your business processes with telephony applications meeting your budget while providing low total cost of ownership and high ROI on your technology investments.

Why are Companies Implementing IP Telephony

1.       Applications Integration: enhance productivity of your employees by fully integrating your communications system into your business processes.

2.       Extend applications: enhance productivity of your remote office employees by extending HQ-functionality to the branch office or home office

3.       Cost Savings: reduce Long Distance charges. Leverages your WAN investment.

4.       Interoperability: uses industry’s standards and optimizes its applications to run on any network

5.       Reliability: Rock solid system reliability reinforced by IDeACOM Networks remote monitoring & maintenance.